Terms of Service

Welcome to Grmpy's. By using our website and purchasing our products, you agree to the following terms and conditions. Please read them carefully before placing an order.

1. Use of Website
Our website and its content are provided for personal, non-commercial use. You agree not to copy, distribute, or misuse any part of this site without our permission.

2. Products & Availability
We strive to keep product details, descriptions, and pricing accurate. However, availability and information may change without notice. Grmpy's reserves the right to discontinue or update products at any time.

3. Orders & Payments
By placing an order, you agree to provide accurate and complete information. All payments must be made using our secure, approved payment providers. Grmpy's reserves the right to cancel or refuse any order in cases of suspected fraud, error, or misuse.

4. Shipping & Delivery
We aim to process and ship orders promptly. Delivery times may vary depending on your location and chosen shipping method. Grmpy's is not liable for delays outside our control.

5. Refunds & Returns
For safety and hygiene reasons, we cannot accept returns or issue refunds once products have been shipped. If your order arrives damaged, defective, or incorrect, please contact us immediately and we will resolve the issue. See our Refund Policy for more details.

6. Health & Wellness Disclaimer
Our products — including Grmpy’s Overnight Oats and Grmpy Protein Bars — are designed to support a balanced lifestyle but are not intended to diagnose, treat, cure, or prevent any medical condition. Please consult a healthcare professional if you have specific dietary needs or concerns.

7. Limitation of Liability
GRMPY will not be held liable for any indirect, incidental, or consequential damages arising from the use of our website, products, or services.

8. Governing Law
These terms are governed by the laws of Malaysia. Any disputes shall be handled under the jurisdiction of the courts in that region.

9. Contact Us
If you have any questions regarding these Terms of Service, please contact us at hello@eatgrmpy.com.

By using our website and purchasing our products, you agree to these Terms of Service.